Terms and Conditions

Refund policy

✓ Our refund policy for this service is applicable only within 15 days from delivery date.

✓ Should the client request revisions after the work is delivered, there will be a corresponding charge of 30% from the subtotal and if client needs rework/editing/voice modulation to be done, a 50% of the subtotal will be charged.

✓ We reserve the right to conduct a proofreading review if there issues raised on quality before processing a request for a refund.

✓ The request shall be honored if the results of the proofreading review is able to validate a failure in our stated quality standards and guidelines. A revised copy shall be requested from the client.

✓ This refund policy is not applicable for Rush orders and voices approved by the client before performing the work.

✓ We will no longer process a refund request once the customer has already approved the delivery of the project.

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  US : 1-888-535-5668    UK : +44-80-8238-0078   AUS : +61-1-8003-57380