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✓ Our refund policy for this service is applicable only within 15 days from delivery date.
✓ Should the client request revisions after the work is delivered, there will be a corresponding charge of 30% from the subtotal and if client needs rework/editing/voice modulation to be done, a 50% of the subtotal will be charged.
✓ We reserve the right to conduct a proofreading review if there issues raised on quality before processing a request for a refund.
✓ The request shall be honored if the results of the proofreading review is able to validate a failure in our stated quality standards and guidelines. A revised copy shall be requested from the client.
✓ This refund policy is not applicable for Rush orders and voices approved by the client before performing the work.
✓ We will no longer process a refund request once the customer has already approved the delivery of the project.
We needed voice over services to produce instructions in German to address a specific market in fishing products. At first, we had five companies on our list but after our evaluation, we wound up with Voice Wish. They did not fail us, they met our expectations and went beyond that.
My group of affiliated companies has retained Voice Wish on several occasions. Their voice over services has performed accurately and without missing the mark, every time.
Voice Wish did everything as specified on their website. Their voice over service was impeccable, their quality was at its finest, and getting in touch with them anytime was easy.
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